Account Based Marketing – Building Simple Reports 📊

Rolling up can be frustrating! Recently I was asked by a client if there was a way to view all Email Activities from Contacts that belonged to an Account. Initially, I thought "No problem - that's a simple Advanced Find" however when I started diving into things, I very quickly ran into some problems. In … Continue reading Account Based Marketing – Building Simple Reports 📊

Generate simple pre-built emails with Power Virtual Agent 🤖

Power Virtual Agent is having a spectacular moment right now with so many different applications from a Beer Bot to a Support Bot. I have recently been building a bot that helps my team locate the correct resource based on a series of questions. However, sometimes my team might need to email in specific information … Continue reading Generate simple pre-built emails with Power Virtual Agent 🤖

PSA: We’ve moved to Twitch.tv!

PSA: TattooedCRMGirl has moved to Twitch and you can catch all our #PowerPlatform shenanigans over on twitch.tv/TattooedCRMGirl With the unfortunate news of Mixer.com closing, we have moved all our live stream goodness to Twitch. Be sure to follow along to be notified of Live Chat and Implementation streams! Hope to see you live soon! 💜

Building a Beer Bot using Power Virtual Agent 🍺.

OH YEAH! Note: You can check out a live version of the Beer Bot here! Have you ever had one of those mindless moments at the off licence, where you stand and stare at the endless selection of beers on offer - IPAs, Porters, Pale Ales, Pilsners, Lagers, Stouts, Red Ales... It can be overwhelming … Continue reading Building a Beer Bot using Power Virtual Agent 🍺.

Productivity tools for living with Attention Deficit Disorder

Attention Deficit Disorder is described as a range of behavourial disorders from a low attention span to being forgetful and a variety of other behaviours in between. As an adult with ADD, maintaining a level of productivity throughout the day can be challenging. Case in point, I've already been distracted by my email, shopping, cat … Continue reading Productivity tools for living with Attention Deficit Disorder

Getting the most of the Campaign entity in Dynamics 365

When working on any marketing project with a client, I am most always posed with the following question: "How do I find out what my return on investment is for a given marketing effort?". The end goal of every marketing campaign is usually the same - to generate leads and realise revenue. To understand what … Continue reading Getting the most of the Campaign entity in Dynamics 365