Month: October 2019

Microsoft Flow: The Relate Records Action Demystified!

Last week, I finally managed to get my hands on the illusive Relate Record Action to update my "Send ClickDimensions Emails within a Flow" post. However, I found that while the action appeared simple from the outset, actually implementing it was a little more difficult than I had originally expected, especially as I am not … Continue reading Microsoft Flow: The Relate Records Action Demystified! →

Live Chat Episode 2: Career Development within Dynamics!

This week we rounded up some of the best in the community to talk about career development within the ever expanding Power Platform world.We talked about where we all got our start, what the traditional roles are in the industry, what turning points we had in our careers and what advice we would give to … Continue reading Live Chat Episode 2: Career Development within Dynamics! →

How I use ClickDimensions to Manage my Live Chat Events!

As a Pre-Sales Consultant for ClickDimensions, I believe it’s important for me to have hands on, real world experience with the product I advocate for. To do this, I decided to use the ClickDimensions platform to register and send out emails on my latest Live Chat event. The scenario looks like this: Use ClickDimensions Social … Continue reading How I use ClickDimensions to Manage my Live Chat Events! →

UPDATED! How to send ClickDimensions Emails using Microsoft Flow.

In this blog post, we will explore how to send ClickDimensions emails via Microsoft flow. Because ClickDimensions is native to Dynamics: Customer Engagement, we can utilize the Common Data Service actions and triggers to send ClickDimensions Emails. To start, ensure your flow is built within a solution! Some triggers and actions are only available within … Continue reading UPDATED! How to send ClickDimensions Emails using Microsoft Flow. →